Guh. Okay, I'm gonna try my best to explain this without sounding like an idiot, probably going to give you more information than is really needed, but I figure whatever I can offer might pinpoint where the problem is.
On October 3rd, my trial of Norton Antivirus finally ran out on this computer. I uninstalled it, and installed Avira AntiVir because that's what I've run on my other computers in the past. Install went find, updater ran as it should have. Two days later (hadn't touched my computer in that span of time), I boot it back up. Updater starts running but I keep getting an error saying "Internet Connection Failed" finally, I get fed up and install Symantec Endpoint Protection from my college's tech site. Same deal. Update runs fine at first, will not connect to the internet to update a second time. iTunes store also cannot connect.
Obviously... my internet is working fine. I've had no problems with AIM, FireFox or anything else, simply 3rd party internet applications that aren't running. I tried clearing my DNS cache yesterday, but it did nothing.
I'm officially confused.
(Windows Vista Home Premium, I figure that piece of information is pertinent.)
Also- I'm still getting used to Vista as far as back end stuff goes... so detailed instructions in that regard would be great.
I would check Control Panel -> Admin Tools -> Services for any of Nortons stuff from your trial.. their security suite has never been kind to any of the computers I've worked on. Maybe try disabling windows firewall for a bit after that to see if itunes and the other apps can connect... then maybe doing a software uninstall of the network adapter to clear all of that out and restarting to let it reinstall, in case its attached any weird symantec dlls as dependencies :D good luck!
Try allowing it through the program, some Anti-Virus such as, Norton, Mac-Afee, and a lot of others use their own firewall to block and allow programs. I would also put iTunes on the allowed programs list for Windows Firewall, I've run into it blocking programs even when its off (at least with XP). You can change the blocked programs by going into Control Panel and Security settings or w/e.
Feel free to correct me, here... but I feel like I may have found the root of the problem? Perhaps?
When I went to Services in Administrator Settings, I noticed that Netlogon was off... and it seems to me like I might want that process running.
So I clicked "start" and got an error message: "Netlogon service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
If I'm not mistaken, netlogon shouldn't affect anything. Did you do what I suggested in internet options? Also, I'm a little unclear. Did you uninstall Norton before you installed the other anti virus?
Go to start (blue windows button in the bottom left) and type cmd into the search bar. When that comes up in the search, right click on it and hit "run as an administrator."
That should come up with a command prompt. Type into that command prompt netsh winsock reset and hit enter.
Then restart your computer and see if that does anything.
I've run into a few people that have had issues getting all the Norton stuff off their machine when just using the uninstall that the original program added (or by using add remove programs). Apparently it's a fairly common thing and they made a special removal tool that is supposed to clean up all the old garbage. This is the tool I wouldn't advise you to run it just yet though. Which exact version of norton antivirus was it? (Most of them have a year in their name). You'll want to Check out this link and click on the appropriate "I have a Norton 200X' line to read up on what they want you to do. There's a few steps in there that involve writing down your serial number and/or logging into their site, but you may not need to go through with those steps before giving the removal tool a shot. If it's something old from Norton hanging around getting in the way, hopefully this would fix it. But again, if you've got more info on that trial, give it here and maybe we can find a specific issue with that specific version.
Here is a good registry cleaner that I use and have had no problems with if you are going to clean your registry and don't already have a registry cleaner.
I've never had a problem with it and it fixes all of the registry issues that CCleaner finds and more. I never suggestion any programs that I haven't tried out first myself. I don't want anything that I suggest to do damage to anyone's computer.
It must have been the antivirus software screwing with things, then. Glad you got it worked out. I would probably grab CCleaner (only because I use it on a daily basis at work, and can vouch for it) and do both the cleaner and the registry cleaner. I would also suggest a defrag after all of that uninstalling/reinstalling.
point and fact, if you haven't got anything useful to contribute you should keep out. do you actually use vista? or are you just working on a >7 year old kernel that is based on an even older win2K kernel(I'm talking XP here) and saying prejudicidal bullshit because of Apple's ads or what the pretender down the street said about vista? since SP1 vista works great, just don't use it on your 6 year old PC.
